Wow, that experience you had with Carvana is hard to believe @SkyTree but very cool to hear. I'm going to keep that in mind. I looked at CarMax but not Carvana when buying mine. I'll check them out next time...in 10 yrs when my LR4 is gone.
Indeed it is, but totally true! We constantly asked ourselves throughout the process, "why doesn't every pre-owned vehicle dealership do business like this? This is amazing."
I think the reason they are able to do things this way is because they save on their overhead by not having any dealership lots in any states, technically. They have a few main warehouses across the country where all of their vehicle inventory is stored and maintained, and then they have the big glass vehicle tower "car vending machines" usually next to a high visibility freeway or interstate for marketing purposes.
Interestingly, those big Carvana glass towers are not filled with vehicles currently for sale (that would make the tower a dealership lot), but are actually full of already online purchased vehicles that are only there for a period of 24 hours. An online purchased vehicle is taken from the warehouse and placed into the tower simply as a "waiting lot" for the Buyer to come pick it up to start their 7 Day Trial.
If you don't want to go to the glass tower, you can also have the vehicle delivered to your house. Depends on the experience you want to have really. We opted for delivery since the nearest tower is about an hour-ish away from our ranch. Next time we may do the tower vending machine just for fun though.
Attached are some pics of a couple Carvana vending machine towers from around the US.
SkyTree
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